Frequently Asked Questions - Space https://Holo.host Holo Wed, 11 May 2022 19:05:26 +0000 en-US hourly 1 https://wordpress.org/?v=6.0 What is a chaperone error? login_help/ Tue, 10 May 2022 14:48:47 +0000 https://Holo.host/?post_type=faq&p=129833 If you received an error message that looks something like the one below, we call that a chaperone error. It is similar to a simple 404 error in the world of the centralized web.  

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]]> If you received an error message that looks something like the one below, we call that a chaperone error. It is similar to a simple 404 error in the world of the centralized web.

 

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]]> What if I lost the USB drive that came with my SpacePort? what-if-i-lost-the-usb-drive-that-came-with-my-SpacePort/ Thu, 03 Feb 2022 03:44:22 +0000 https://Holo.host/?post_type=faq&p=128922 No problem. Most USB drives should work fine. It is important for the USB drive to be formatted correctly and have sufficient space. Make sure your replacement is at least 16GB. And format for FAT32. For troubleshooting details login to the Forum and go to this thread: t/your-SpacePort-led-lights-for-testing-only/4875

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]]> No problem. Most USB drives should work fine. It is important for the USB drive to be formatted correctly and have sufficient space. Make sure your replacement is at least 16GB. And format for FAT32.

For troubleshooting details login to the Forum and go to this thread: t/your-SpacePort-led-lights-for-testing-only/4875

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]]> What are public and private keys? what-are-public-and-private-keys-2/ Thu, 03 Feb 2022 03:43:35 +0000 https://Holo.host/?post_type=faq&p=128921 The keys are the basis of the cryptography in Spacechain and Space. Your private key is stored on an encrypted keystore on your SpacePort. Your public key is your address on the Space network and the first part of your web address for reaching your SpacePort. We also call that your SpacePort ID.

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]]> The keys are the basis of the cryptography in Spacechain and Space. Your private key is stored on an encrypted keystore on your SpacePort. Your public key is your address on the Space network and the first part of your web address for reaching your SpacePort. We also call that your SpacePort ID.

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]]> What is the best way to save my seed file and passphrase? what-is-the-best-way-to-save-my-seed-file-and-passphrase/ Thu, 03 Feb 2022 03:29:17 +0000 https://Holo.host/?post_type=faq&p=128920 It’s super important for you to save the seed file and the passphrase you create somewhere safe—and somewhere you will remember. We recommend saving it to your hard drive or a USB drive, or both. Alternatively, you can write both on a piece of paper and keep that piece of paper somewhere safe and memorable.

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]]> It’s super important for you to save the seed file and the passphrase you create somewhere safe—and somewhere you will remember. We recommend saving it to your hard drive or a USB drive, or both. Alternatively, you can write both on a piece of paper and keep that piece of paper somewhere safe and memorable.

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]]> What is a passphrase? what-is-a-passphrase-2/ Thu, 03 Feb 2022 03:28:16 +0000 https://Holo.host/?post_type=faq&p=128919 Your passphrase decrypts your seed file. You’ll need both your seed file and passphrase to restore any keys that are created from your seed file.

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]]> Your passphrase decrypts your seed file. You’ll need both your seed file and passphrase to restore any keys that are created from your seed file.

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]]> What is a seed file? what-is-a-seed-file/ Thu, 03 Feb 2022 03:27:00 +0000 https://Holo.host/?post_type=faq&p=128918 You can think of this file as the ‘seed’ from which your cryptographic (public and private) keys will be generated during the Quickstart process. These keys are the basis for your identity in the Space network, which is why it is important to keep your seed file somewhere safe and memorable. You’ll need both your […]

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]]> You can think of this file as the ‘seed’ from which your cryptographic (public and private) keys will be generated during the Quickstart process. These keys are the basis for your identity in the Space network, which is why it is important to keep your seed file somewhere safe and memorable. You’ll need both your seed file and passphrase to restore any keys that are created from your seed file.

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]]> How do I get a registration code? how-do-i-get-a-registration-code/ Thu, 03 Feb 2022 03:26:11 +0000 https://Holo.host/?post_type=faq&p=128917 You will receive a registration code via email from Space during the Space Registration process. Currently, only SpacePort owners will be able to get a registration code.

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]]> You will receive a registration code via email from Space during the Space Registration process. Currently, only SpacePort owners will be able to get a registration code.

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]]> What do the LED light colors on my SpacePort mean? what-do-the-led-light-colors-on-my-SpacePort-mean/ Thu, 03 Feb 2022 03:24:16 +0000 https://Holo.host/?post_type=faq&p=128915 High Level Blinking Light–Something is in process. Solid Light–Something needs attention. Blinking Lights Blinking Blue SpacePort startup phase. This happens every time you power on a SpacePort. A new SpacePort or a SpacePort that has been disconnected for a long time could blink blue for hours as it downloads all the updates. Blinking Pink-Purple The […]

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]]> High Level

Blinking Light–Something is in process.
Solid Light–Something needs attention.

Blinking Lights

Blinking Blue
SpacePort startup phase. This happens every time you power on a SpacePort. A new SpacePort or a SpacePort that has been disconnected for a long time could blink blue for hours as it downloads all the updates.

Blinking Pink-Purple
the SpacePort is trying to reach the internet. Note: this also happens during normal SpacePort operation from time to time.

Blinking Green
the SpacePort is waiting to be issued TLS certificates (for HTTPS).

Blinking Yellow
the SpacePort is registering with Space.

Solid Lights

Solid Blue
the SpacePort is waiting for the USB drive with the correct files.

Solid Red
the SpacePort cannot be registered because it has existing registration data on it.

For troubleshooting details login to the Forum and go to this thread: t/your-SpacePort-led-lights-for-testing-only/4875

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]]> What if I have more than one SpacePort? what-if-i-have-more-than-one-SpacePort/ Thu, 03 Feb 2022 03:16:48 +0000 https://Holo.host/?post_type=faq&p=128914 No problem. Near the end of registering your primary SpacePort there is a question: “Do you have additional SpacePorts that you’d like to register at this time?” Please click Yes! If you have multiple SpacePorts, you must register them all during one Quickstart session.

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]]> No problem. Near the end of registering your primary SpacePort there is a question: “Do you have additional SpacePorts that you’d like to register at this time?” Please click Yes!

If you have multiple SpacePorts, you must register them all during one Quickstart session.

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]]> What is the SpacePort Quickstart? what-is-the-SpacePort-quickstart/ Thu, 03 Feb 2022 03:16:02 +0000 https://Holo.host/?post_type=faq&p=128913 The Quickstart is the step-by-step process that registers your SpacePort to the Space network. Importantly, it is also where you will generate your seed file, which is the basis for your identity. It is critical to save your seed file and associated passphrase somewhere safe and memorable.

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]]> The Quickstart is the step-by-step process that registers your SpacePort to the Space network.

Importantly, it is also where you will generate your seed file, which is the basis for your identity. It is critical to save your seed file and associated passphrase somewhere safe and memorable.

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